Service Support

  • SAMOON1
  • SAMOON1

1 year free warranty , whole year technical support.


After-sales Policy, the user need pay the maintenance if damage as follow: 

1.we are not offer the after sales to the manual ,package , CD driver and gifts.

2. The main device or accessories had already out of warranty.

3. Repaired, disassemble not by Samoon.

4. The damage caused by the user changed the spec or use the accessories not come from our company .

5.Damage by the connect voltage error.

6. Install the software not from Samoon.

7. Damage by virus.

8. Do not operation as the manual.


Working time:  Monday to Friday , from 9:00am -12:00am , 13.30pm -18:00pm