How to use dashcam footage to support my insurance claim?

When you have an accident in a car fitted with a dash cam, you should download the footage as soon as

you can and make a copy, so you don't overwrite it.

When you contact your insurer, they'll send you a link where you can upload your footage.

First, check your insurer's file size limit. If your file's too large, you might need to edit it or reduce the resolution.

Your insurer will view your files and come back to you with any questions or continue processing your claim.

What if my dash cam didn't record the accident? 😲

Depending on how your dash cam is fitted, there's a chance an accident might not be captured in the footage.

For example, this could happen if you've only got a front-facing camera and someone went into the back of your car,

or if a cyclist came along that was out of the camera's view.

Sometimes dash cam videos can be lost if the SD file they're stored on is corrupted. If this happens, you could try using video recovery software to help you retrieve them.

Ultimately, if you didn't record the accident, you'll only be able to rely on your own statement and any photos you took

at the scene, along with statements from any witnesses. 🧭